Solutions
Every retention problem has a Leon-shaped answer.
Eternly is built around the most common — and costly — retention challenges facing subscription-first Shopify brands.
Subscription cohort grid
“My M+2 churn is killing MRR.”
Eternly maps every cohort from activation month through M+12. You can see exactly where M+2 drop-off happens, filter by product and subscription platform, and let Leon identify the subscribers most worth fighting for. Brands using this approach recover 15–25% of at-risk subscribers.
RFM Analysis
“I can't tell which customers are worth fighting for.”
Eight customer segments based on recency, frequency, and monetary value. Filter by store, product, and date window. Sync high-value segments directly to Klaviyo for targeted win-back campaigns. Brands see 30–40% reduced wasted spend when they stop treating all customers the same.
CLV by Product
“I don't know which products drive long-term loyalty.”
See which first subscription product produces the highest-CLV customers at 6, 12, and 24 months. Shift acquisition spend toward the products that actually retain. Adjust your product mix with confidence.
The Changelog + Leon reads it
“We try things but can't prove what worked.”
Log every campaign, flow change, pricing test, and tool switch in the Changelog. Eternly overlays your retention data around each entry so you can see exactly what moved — and what didn't. Leon reads the Changelog before any recommendation, so you never repeat what already failed.
Unified platform
“My subscription data and Shopify data are in different tools.”
Eternly pulls from Shopify, Recharge, Loop, and Skio in one place. Customer profiles, order history, subscription status, cancel reasons, and CLV — all unified, all queryable in one view. No spreadsheet exports, no manual joins.
Longevity Leon isn't just an AI. He's a retention specialist.
Leon is grounded in real retention case studies, your brand profile, your Changelog, and your live customer data. He doesn't give generic advice — he tells you exactly what to do, for your store, right now.
Every recommendation is tied to a specific cohort, segment, or metric. Leon explains his reasoning so your team understands the why — not just the what.
“Send a value-proof email on day 8 to the 241 subscribers who haven't placed a second order yet.”
— Longevity Leon, based on your cohort data