Meet Leon
Your retention advisor.
Always watching.
Never guessing.
Longevity Leon is Eternly's AI retention advisor. He analyses your store's data and tells you exactly what to do next — based on what's actually worked for brands like yours.
Longevity Leon
Retention Advisor
“I've looked at your data. Here's what I'd do.”
— Leon, after analysing your retention data
Why Leon is different
Not generic best practice.
Advice built for your store.
Grounded in real case studies
Every recommendation Leon makes draws on retention tactics that have already worked for subscription brands facing the same problem. Not theory. Patterns from practice.
Subscription and ecommerce, unified
Most tools show you one or the other. Leon sees both — connecting Shopify order data with Recharge, Loop, and Skio subscription events into a single retention picture.
He reads your Changelog first
Before Leon recommends anything, he checks what you've already tried. No suggesting a cancel flow you launched six months ago. No duplicate tactics.
How Leon works
From your data to a clear next step.
Connect your store
Leon ingests your Shopify order history and subscription platform data. Initial sync runs overnight.
Leon analyses
He looks at your RFM segments, cohort retention grid, churn patterns, MRR movement, and CLV trajectory.
Leon checks your Changelog
He reviews the retention tactics you've already logged — so he never recommends what you've already done.
Leon recommends
One clear, specific, data-backed action. Calibrated to your brand profile, your price point, and your current metrics.
What a recommendation looks like
Specific. Backed by data. Ready to act on.
Leon · Retention recommendation
Your M+2 cohort retention dropped from 68% to 59% over the last 3 months.
- ▸34% of recent cancellations cite "too expensive"
- ▸Your avg subscription price: £42/mo
- ▸Similar brands see 18% recovery with a skip-cycle offer before the cancel screen
Recommendation
Add a skip-cycle option to your cancel flow at the point where customers cite cost.
Target: subscribers in months 2–3.
Leon isn't just an algorithm.
He's designed to feel like the retention specialist you wish you had on your team — someone who has seen the patterns before, knows what works, and communicates clearly without burying you in data.
Leon never raises an alarm without context. He never suggests something vague. Every recommendation comes with the data that drove it and a specific action you can take today.
Spotting opportunity
Where to find Leon
Leon lives in the Scale and Pro plans.
Without Leon — Growth / Free
- ✓Full analytics suite
- ✓RFM, CLV, Cohorts, MRR, Churn, Repurchase
- ✗AI recommendations
- ✗Changelog-aware suggestions
- ✗Brand profile calibration
With Leon — Scale $149/mo · Pro $299/mo
- ✓Everything in Growth
- ✓Longevity Leon recommendations
- ✓Unlimited recommendation generations
- ✓Changelog reads before every recommendation
- ✓Brand profile calibration
Questions about Leon
On Scale and Pro, you can generate recommendations as often as you like. Leon regenerates automatically when your metrics shift meaningfully — and you can always trigger a fresh analysis manually.
Ready to meet Leon?
Start a free trial. Connect your store. Leon will have his first recommendations ready within 24 hours.